Advocacy services
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An advocate is someone who can help you get your rights. They can act on your behalf when dealing with any organisations you may have a problem with, or would like help from. They can act as a go-between and handle complaints and requests for you, and will look out for your best interests. They can also help to influence service providers to supply a better service for you and other people in your situation.
For example, if you are unhappy with your care or hospital treatment, and would like to complain or exercise your power as a service user, an advocacy service can make sure your voice is heard, and that you are informed about all your choices.
Many Neighbourhood Network Schemes in Leeds provide an advocacy service, and there are various charities and services offering advocacy, including some that deal with very specific issues.
If a person who helps you isn’t treating you well, it’s important to tell someone. It’s not making a fuss.
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